Simplify the way how you communicate.
Manage repetitive questions more efficient using
A friendly connection between you and your conversation partner. Elevate your business with our stress free customer support solution
Use Case
Service Management for SMEs
Integrate smart messenger in your customer or employee communication channels (Website, WhatsApp, Mail, Mobile App).
Customize the AI services to your needs – for reasonable operational costs. Replace static Chatbots and reduce cost for first level support by using our Concierge Service, available in multiple languages (German, English, French, Italian and Spanish).
Smart Messenger is a valuable solution for SMEs to access AI services at a reasonable operational cost. In addition to increased efficiency, service mgmt. costs can be significantly reduced.
Use Case
Hospitality
Improve your customer relations by introducing an AI productivity booster and providing real-time help and 24/7 support for all guest issues.
Gain insights into your guests’ preferences, needs and problems and improve your services at reasonable cost for operation. Replace static chatbots and reduce support service costs with SM Concierge Service, currently available in multiple languages (English, French, German, Italian and Spanish).
Smart Messenger is a simple, cost-effective and highly customisable solution to support your 24/7 customer needs. We enable your service team to respond to customer enquiries faster, more individually and with a high quality of communication
Use Case
Events & Sports
Smart Messenger revolutionises communication for event organisers by streamlining WhatsApp interactions with visitors, exhibitors, service providers and staff. This concierge-like service increases transparency and minimises coordination efforts.
Despite crosselling and upselling opportunities, the main advantages are 24/7 accessibility, relief for the entire team and the possibility to constantly expand the question / answer catalogue. In addition, evaluations of the questions are made available after the event.
Smart Messenger is a valuable tool for anyone looking for continuous, adaptable and efficient communication with visitors, exhibitors, service providers for minimal cost for operation.
Use Case
Fairs & Exhibitions
Trade fair organisers face major communication challenges before and during an event. Exhibitors and service providers need to be informed about how and when to set up and dismantle exhibition stands, about access roads and deliveries, safety requirements and many other topics.
On the other hand, visitors also have important information needs about the fair, such as how to get there, exhibitors, opening hours, etc.
Smart Messenger significantly reduces the communication effort for trade fair organisers. It learns and improves from trade fair to trade fair, resulting in continuous optimisation. Thanks to SM, a worldwide consierge service can be offered remotely at reasonable cost.
What is Smart Messenger?
And why you will instantly love it!
- Adaptable to individual communication needs
- The AI is constantly learning from real user communications
- It saves up to 90% of the effort of communication through automated replies via WhatsApp or other channels. Questions to the host / service are only forwarded in exceptional cases
- Enables reliable and personalised guest communication, like a 5-star concierge
How does it work?
Let us show you in the next few steps why our AI solution is a game changer
As a hotel, AirBnB host, organiser, property manager or other (we call you all “Host”), you provide an initial question-and-answer catalogue.
Guests, fans, visitors, exhibitors (we call you all “User")... can then communicate immediately with the AI of smart messenger via Whatsapp.
Send your users a QR code or a link to your Smart Messenger account. It will establish a conversation with each of your future users.
The AI answers most questions automatically. If the question is not answered satisfactorily, the user has the option of forwarding the question to the host with a simple click on a button in Whatapp.
The AI learns from the host's answers and offers the opportunity to further improve and automate its ability to respond.
Clarity and accuracy of answers is key. Unclear questions will therefore be forwarded to your or optionally to our service team to ensure a first-class service.
Your Advantages
Are you ready to revolutionise the way you engage with your users and take your business to the next level? Usher in a new era of organisation where technology and personal service merge seamlessly like never before.
Bid farewell to slow response times and missed inquiries. Smart Messenger AI is always on, responding to your visitors' questions promptly, day or night.
Imagine the impression of reliability and excellence this leaves on your users.
Our AI is constantly being improved for premium hosts. It learns from past conversations to provide the best possible service.
Every conversation makes it smarter and ensures that your users receive first-class support every time.
Time is money, and with Smart Messenger you save both. By automating routine tasks, you gain valuable time to focus on what matters most.
You also gain access to valuable customer data and interactions that you can use for up-selling and cross-selling opportunities.
The costs of quality-assured communication with end customers are very high. In times of increasing cost pressure, savings potential must be realised without generating frustration for the end customer.
With SM, you can ensure 24/7 communication at minimal cost without frustrating customers with chatbots.
Your Benefits
It's a turning point in effortless communication and customer support!
We enable your service team to respond to customer enquiries faster, more individually and with a high quality of communication.
Visitors and guests have significantly more power through social media, while organisers rely heavily on ratings and positive reviews. Additional services such as efficient, fast and above all correct communication play an important role in user satisfaction.
Smart Messenger is a simple, cost-effectivea and highly customisable solution to support your 24/7 customer needs. We can integrate Smart Messenger in your customer communication channels.
Our optimised prices
for AirBnB super hosts or private landlords.
Monthly Annual
Smart Messenger for enterprises and other Use Cases
We offer configure the Smart Messenger customised to your needs. Integration into your communication channels or system landscapes is possible!
- Taylor made solutions
- 1st Level Support Service possible
- Resell our service to your customers
Smart Messenger for enterprises and other Use Cases
We offer configure the Smart Messenger customised to your needs. Integration into your communication channels or system landscapes is possible!
- Taylor made solutions
- 1st Level Support Service possible
- Resell our service to your customers
Choose a plan
Basic Host
Premium Host
Limitless guest requests & communication
WhatsApp Business Account
Q&A per Accommodation
50
200
AI continously trained by real guest communication
Basic Host
- Limitless guest requests & communication
- WhatsApp Business Account
- 50 Q&A per Accommodation
- AI continously trained by real guest communication
Premium
- Limitless guest requests & communication
- WhatsApp Business Account
- 200 Q&A per Accommodation
- AI continously trained by real guest communication